Digital Asset ExpertsA nine-year-old Ledger had stopped displaying the Bitcoin held on it. The client had all but given up. Full access was recovered within two days.
Bitcoin and crypto wallet recovery in Australia
Locked out of your wallet? I'm Sarn Elliott, an independent recovery specialist based in Melbourne. Tell me what happened and I'll give you an honest answer about what's possible.
$1M+in lost Bitcoin and crypto personally recovered for clients
- No upfront fee
- 10% only if recovered
- Confidential
- Face to face
Real recoveries
A sample of real cases, anonymised to protect my clients.
Exodus was accidentally reinstalled, wiping an existing wallet with no backup phrase recorded. Access was fully recovered in under an hour.
A MetaMask wallet connected to Hyperliquid was compromised, with staked assets at risk. I secured them before they could be stolen.
Figures in AUD at the time of recovery. Past recoveries don't guarantee future outcomes, and every case is different.
What clients say
"I am ever so grateful to have found Sarn. I thought my situation was hopeless but he was able to help me recover $370,000 in Bitcoin."
Client
"Reliable and got the result I hoped for. Highly recommended!"
Client
You deal with me
There's no team, assistant or case number. I've spent 9 years in digital assets, and when you get in touch, I'm the person who picks up your case and sees it through.
I'd rather tell you a situation is unlikely to be recoverable than give you false hope. If I don't think I can make a real difference, I won't take the case. More about me.
What I can help with
- Bitcoin wallets: old wallets, forgotten details or Bitcoin you can no longer get to.
- Trezor, Ledger and other hardware wallets: a forgotten PIN, an unclear passphrase or a device that won't start.
- Passwords, seed phrases and wallet files: forgotten, missing, damaged or unreadable.
- Assets not displaying: your wallet opens but your balance or tokens aren't showing. This can take deeper diagnostic work.
I can't recover crypto sent to a scammer or to the wrong address. Here's where to go instead.
How it works
- Get in touchSend a message and tell me what's happened in your own words. No technical knowledge needed.
- Assessment callI ask the right questions and give you an honest picture of what's possible.
- Recovery briefWe walk through the plan and the fee together. You sign off before anything begins.
- RecoveryWe meet in person at a private office. I work through it methodically, with every step documented and you present throughout.
- HandoverOnce access is restored, we secure your wallet properly so you're confident moving forward.
What it costs
| Fee | 10% of the assets recovered |
|---|---|
| Upfront cost | None |
| If recovery fails | Nothing to pay |
| Getting in touch | Free, confidential, no obligation |
| Where | In person. Based in Melbourne, travelling Australia-wide |
Because I only get paid when it works, our interests are aligned from the start.
What I will never ask you for
Being scammed again is the biggest fear people bring to this work, and that fear is reasonable. So here's a direct answer.
- Your seed phrase over email, text or any messaging appA seed phrase sent digitally is a seed phrase exposed.
- Your private keys or passwords through a digital channelThey should never leave your control in a message, email or form.
- Remote access to your device without a full explanation firstYou'd know exactly what software we'd use, what I'd do and why before anything happens.
- Money upfront, or payment in cryptoYou pay by bank transfer in AUD, against an invoice, and only after a successful recovery.
If anyone offering crypto recovery asks you for any of these, end the conversation. These are the hallmarks of a recovery scam, which often targets people who have already lost access to their funds.
Don't take my word for it
You should check anyone offering this kind of service, including me.
- Look up my company, Digital Asset Group Australia Pty Ltd, on the Australian Business Register.
- Search my name, Sarn Elliott, for independent references.
- Ask me to verify my identity, in any reasonable way you like, before we go ahead.
If anything gives you pause, raise it with me. That instinct is a good one.
Get in touch
Tell me what's happened in general terms. I'll reply within one business day, and everything you send is confidential.